Legal

Terms & Conditions

1. Agreement and Acceptance

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client,” “User,” or “you”) and CubicSofts (“Company,” “we,” “us,” or “our”) regarding your use of our website, services, and products.

By accessing our website (www.cubicsofts.com), engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Company Information

Company Name: CubicSofts Business Registration: United Arab Emirates Address: Dubai & Ajman, United Arab Emirates Contact: info@cubicsofts.com | +971 50 438 2455

3. Services Overview

CubicSofts provides comprehensive digital solutions including:

  • Website design and development
  • Mobile application development
  • Custom software development
  • 3D animation and creative services
  • Search engine optimization (SEO)
  • Digital marketing services
  • Consulting and technical support

4. Service Agreements

4.1 Project Scope

  • All services are provided based on agreed project specifications
  • Scope changes require written approval and may affect the timeline and costs
  • Deliverables are defined in individual project agreements

4.2 Project Timeline

  • Timelines are estimated based on project complexity and scope
  • Delays may occur due to client feedback, content provision, or scope changes
  • We will notify clients of any significant timeline adjustments

4.3 Client Responsibilities

  • Provide necessary content, materials, and information promptly
  • Respond to requests for feedback and approval within agreed timeframes
  • Ensure all provided content is accurate and legally compliant
  • Maintain communication throughout the project lifecycle

5. Payment Terms

5.1 Pricing and Quotes

  • All prices are quoted in UAE Dirhams (AED) unless otherwise specified
  • Quotes are valid for 30 days from the issue date
  • Additional work outside the agreed scope will be charged separately

5.2 Payment Schedule

  • Projects typically require 50% payment upfront and 50% upon completion
  • Monthly retainer services are billed in advance
  • Payment terms are Net 15 days from invoice date

5.3 Late Payments

  • Late payments may incur additional charges
  • Work may be suspended for overdue accounts
  • We reserve the right to terminate services for non-payment

6. Intellectual Property Rights

6.1 Client Content

  • Clients retain ownership of all content, materials, and data provided
  • Clients grant us the license to use the provided content for project completion
  • Clients are responsible for ensuring they have the right to all provided materials

6.2 Developed Solutions

  • Clients receive full ownership of custom-developed solutions upon final payment
  • We retain rights to proprietary tools, frameworks, and methodologies
  • Third-party components remain subject to their respective licenses

6.3 Company Materials

  • CubicSofts retains ownership of all proprietary methods and processes
  • We may use project experience as portfolio examples (with client consent)
  • All company-developed tools and frameworks remain our intellectual property

7. Confidentiality

7.1 Non-Disclosure

  • We maintain strict confidentiality of all client information
  • Client data is protected through appropriate security measures
  • Confidential information is only shared with authorized personnel

7.2 Data Protection

  • We comply with applicable data protection laws and regulations
  • Client data is stored securely and accessed only when necessary
  • Data retention policies are outlined in our Privacy Policy

8. Warranties and Disclaimers

8.1 Service Warranties

  • We provide services with professional skill and care
  • All deliverables undergo quality assurance testing
  • We offer reasonable support for resolving post-delivery issues

8.2 Disclaimers

  • Services are provided “as is” without additional warranties
  • We cannot guarantee specific business results or outcomes
  • Third-party service performance is outside our control

9. Limitation of Liability

9.1 Liability Limits

  • Our liability is limited to the total amount paid for the specific service
  • We are not liable for indirect, consequential, or punitive damages
  • Business interruption or lost profits are excluded from our liability

9.2 Indemnification

  • Clients agree to indemnify us against claims arising from their content or actions
  • We will defend against claims related to our negligent performance
  • Mutual indemnification applies for intellectual property disputes

10. Termination

10.1 Termination by Client

  • Clients may terminate services with 30 days written notice
  • Completed work must be paid for according to project milestones
  • Termination fees may apply for early contract termination

10.2 Termination by Company

  • We may terminate services for non-payment or breach of terms
  • Reasonable notice will be provided except in cases of serious breach
  • All completed work and materials will be delivered upon payment

11. Website Terms of Use

11.1 Acceptable Use

  • Website content is for informational purposes only
  • Users must not engage in harmful or illegal activities
  • Automated data collection requires prior written consent

11.2 Content Accuracy

  • We strive to maintain accurate and current information
  • Content may be updated without notice
  • Users should verify information before making decisions

12. Third-Party Services

12.1 Integration Services

  • We may integrate third-party services as part of our solutions
  • Third-party terms and conditions apply to their respective services
  • We are not responsible for third-party service performance or availability

12.2 Hosting and Maintenance

  • Hosting services are provided by third-party providers
  • Maintenance terms are specified in individual service agreements
  • Uptime guarantees are subject to the hosting provider’s capabilities

13. Dispute Resolution

13.1 Governing Law

  • These Terms are governed by the laws of the United Arab Emirates
  • Any disputes will be resolved in the courts of Dubai, UAE

13.2 Dispute Process

  • Disputes should first be addressed through direct communication
  • Mediation may be pursued before formal legal proceedings
  • Legal action must be initiated within one year of the dispute arising

14. Modifications and Updates

14.1 Terms Updates

  • We may update these Terms to reflect changes in our services or legal requirements
  • Updated Terms will be posted on our website with effective dates
  • Continued use of services constitutes acceptance of the updated Terms

14.2 Notification

  • Significant changes will be communicated to active clients
  • Users are encouraged to review Terms periodically
  • Questions about updates can be directed to our support team

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Entire Agreement

These Terms, along with specific project agreements and our Privacy Policy, constitute the entire agreement between you and CubicSofts regarding the use of our services.

17. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

Email: info@cubicsofts.com

Phone: +971 50 438 2455

Address: Dubai, United Arab Emirates

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